To the Passengers to Delta Flight 5468:
As the couple that inspired PlanetFeedback.com, we feel the urge to share our own feedback moment to the passengers of yesterday's Delta Flight 5468 from Newark to Cincinnati. From exactly 5:30 PM (Boarding time) to 8:00 PM (escaping time).
First off, we had no idea! Call us naive, perhaps, but had we known what would transpire on that flight we would rather have pushed the twin baby stroller the full distance to Cincinnati.
We knew history was being made when the flight attendant noted, at the very end, while folks where rushing off the plane, that in her years working with the airlines that she had not quite experienced quite a scene.
Everyone, she said, just assumed he would eventually wear himself out and just fall asleep. I wasn't quite there when she delivered the fated quote, but Erika heard it loud and clear.
"This is the worst I've ever seen." Fortunately, she said it professionally, and with a smile.
And so again, to the incredibly patient and understanding and tolerant passengers of Delta Flight 5468, we sincerely apologize for our kids, especially Liam, screaming throughout the full distance of the fight. We accept full responsibility, and we're just horrified by the noise level.
We can only be thankful that the guy directly in front of us was wired to the movie Braveheart on his portable DVD player, and that the woman behind us was an understanding grandmother.
But to the others, we can't even begin to imagine what you went through. We apologize, and someday Liam and Leila will make it up to you. I'm just not sure how, but I know good Kharma will catch up on this one. It must!
Sincerely,
Erika and Pete
Parents of Dos Bebes
After traveling with Callum (by myself) a couple of months ago, I have just determined that there's a certain age range -- and I don't think he's out of it yet -- where air travel is best avoided, for your own sanity! Glad you survived :-)
Posted by: Pamela Parker Caird | March 27, 2007 at 12:26 PM
Pete,
I find that looking at this type of thing in reverse is better (and more appropriate). What I mean by that is: take the sum of all the screaming babies that you have endured and subtract it from the time that Liam entertained. You'll find that your still have a massive credit in your favour.
Posted by: Matthew Hurst | May 06, 2007 at 02:11 AM