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« Wikipedia & CGM | Main | TV is Dead! Long Live TV! »

November 14, 2005

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6A may make for an interesting case study in customer relations but really, they are unable to deliver upon the core thing that they do: fast and easy blog publishing. The service is horribly slow to post and read. That's inexcusable over the period of time that their service has sucked.

Reading letters like this for the first time is cute and intellectually curious but like any apology, the only one you want is to say that it wont happen again. My guess is that this isn't the last time one of these emails will be sent.

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