Tactics: The Forward Pas™ (Faux Pas)

Usually unintended, this is when the sender opens with a personal note, often to soften the businesslike tone. The recipient, pressed for time, copies others in the reply…which includes your personal note. In the extreme cases, the note gets perpetuated to all levels. Do not try this at home!

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To: Joe
From: Mr. Mach CC: Budget Team
Subject: Re: Thanks and A Request

Joe – no problem re: budget requests. I’m cc’ing my team to help get the deliverables.

To: Mr. Mach
From: Joe
Subject: Thanks and A Request

Jim, great to catch up over drinks. Was so hungover barely made it to the 10:30 AM staff meeting. Hope you fared better. Anyhow, my budget is due tomorrow, and I need the following asap. Can you pull for me.