To the Passengers to Delta Flight 5468:
As the couple that inspired PlanetFeedback.com, we feel the urge to share our own feedback moment to the passengers of yesterday's Delta Flight 5468 from Newark to Cincinnati. From exactly 5:30 PM (Boarding time) to 8:00 PM (escaping time).
We knew history was being made when the flight attendant noted, at the very end, while folks where rushing off the plane, that in her years working with the airlines that she had not quite experienced quite a scene.
Everyone, she said, just assumed he would eventually wear himself out and just fall asleep. I wasn't quite there when she delivered the fated quote, but Erika heard it loud and clear.
"This is the worst I've ever seen." Fortunately, she said it professionally, and with a smile.
And so again, to the incredibly patient and understanding and tolerant passengers of Delta Flight 5468, we sincerely apologize for our kids, especially Liam, screaming throughout the full distance of the fight. We accept full responsibility, and we're just horrified by the noise level. We can only be thankful that the guy directly in front of us was wired to the movie Braveheart on his portable DVD player, and that the woman behind us was an understanding grandmother.
But to the others, we can't even begin to imagine what you went through. We apologize, and someday Liam and Leila will make it up to you. I'm just not sure how, but I know good Kharma will catch up on this one. It must!
Erika and Pete
Parents of Dos Bebes